Solution
Social media monitoring platform to understand the voice of employees, clients and customers
The social interaction between individuals and groups in different locations, cultures and industries can create a valuable pool of data
The content that is available on webpages, mobile apps and social networks is an excellent source of information to understand consumer behaviors, perceptions, attitudes, and traits
![usecase-sociallistening social listening](https://dezzai.com/en/wp-content/uploads/2022/04/usecase-sociallistening.png)
What do we solve?
A lot of companies miss out on this valuable data, and in doing so, they miss out on gaining insights into individuals and groups. It is undeniable that people talk about companies, brands, and organizations online constantly. So, companies need to track and utilize this information correctly for online reputation management. This is where our knowledge management solutions and document management software come into play, offering a business search capability that leverages semantic search technologies.
How do we solve it?
dezzai Semantic AI platform will:
![](https://dezzai.com/en/wp-content/uploads/2021/12/number1.png)
Ingest public and open data from webpages, applications, and social media platforms
![](https://dezzai.com/es/wp-content/uploads/2021/12/number2.png")
Convert image, audio, and content into plain text using knowledge-based software and document management solutions.
![](https://dezzai.com/en/wp-content/uploads/2021/12/number3.png;)
Identify concepts contained and link all the data, enhancing knowledge management tools.
![](https://dezzai.com/en/wp-content/uploads/2022/01/number4.png)
Create algorithms to segment, describe and prescribe actions based on entities and concepts
![](https://dezzai.com/en/wp-content/uploads/2022/04/number5.png)
Create dashboards to interact with insights or we integrate with third party solutions
![](https://dezzai.com/en/wp-content/uploads/2022/04/number6.png)
Automate actions based per user per channel
WHAT do we deliver
![mockup-sociallistening social listening](https://dezzai.com/en/wp-content/uploads/2022/04/mockup-sociallistening.png)
A Social Listening service to proactively monitor brands, companies, products, personalities, and politicians across different social media channels, web-apps, and company communication channels. Delivered through customized dashboards to understand the voice of customers, brands, companies, personalities, employees, or products, enhancing brand management and influencer marketing strategies.
With dezzai, you have access to an expert intelligence tool that aids in measuring social media results, analyzing social media performance, and monitoring advertising campaigns. Our performance marketing tools and free social media reports empower you to make data-driven decisions, transforming how you manage influencer campaigns and measure influencer campaign impact. Choose dezzai for a comprehensive social media plan monitoring and digital reputation management solution.
Benefits of applying Artificial Intelligence
Improve understanding of consumers, users, and voters
![](https://dezzai.com/en/wp-content/uploads/2022/02/orange-corner-3.png)
![](https://dezzai.com/en/wp-content/uploads/2022/02/green-corner-3.png)
![](https://dezzai.com/en/wp-content/uploads/2022/02/purple-corner-3.png)
![](https://dezzai.com/en/wp-content/uploads/2022/02/orange-corner-3.png)
![](https://dezzai.com/en/wp-content/uploads/2022/02/purple-corner-3.png)
Improves knowledge of competitors
![](https://dezzai.com/en/wp-content/uploads/2022/02/green-corner-3.png)
![](https://dezzai.com/en/wp-content/uploads/2022/02/purple-corner-3.png)
![](https://dezzai.com/en/wp-content/uploads/2022/02/orange-corner-3.png)
Use cases
![electoral-campaings marketing electoral campaings](https://dezzai.com/en/wp-content/uploads/2022/04/electoral-campaings.png)
Marketing electoral capaigns
![product-benchmarking knowledge base search](https://dezzai.com/en/wp-content/uploads/2022/04/product-benchmarking.png)
Product benchmarking
![brand-reputation brand reputation](https://dezzai.com/en/wp-content/uploads/2022/04/brand-reputation.png)
Brand reputation
![key-opinion-leader Key Opinion Leader detection](https://dezzai.com/en/wp-content/uploads/2022/04/key-opinion-leader.png)
Key Opinion Leader detection
![content-suggestions Content suggestions](https://dezzai.com/en/wp-content/uploads/2022/04/content-suggestions.png)
Content suggestions
![marketing-campaing-performance Marketing campaign performance](https://dezzai.com/en/wp-content/uploads/2022/04/marketing-campaing-performance.png)
Marketing campaign performance
![warranty Quality assurance research](https://dezzai.com/en/wp-content/uploads/2022/04/warranty.png)
Quality assurance research
![insights-products-services Insights for new products and services](https://dezzai.com/en/wp-content/uploads/2022/04/insights-products-services.png)
Insights for new products and services
![osint OSINT and defence research](https://dezzai.com/en/wp-content/uploads/2022/04/osint.png)
OSINT and defence research
![security-user Security user profiling](https://dezzai.com/en/wp-content/uploads/2022/04/security-user.png)
Security user profiling
![bot-network-analysis BOT network analysis](https://dezzai.com/en/wp-content/uploads/2022/04/bot-network-analysis.png)
BOT network analysis
![fake-news-detection Fake news detection](https://dezzai.com/en/wp-content/uploads/2022/04/fake-news-detection.png)
Fake news detection
![goverment-communication Government communication guidelines](https://dezzai.com/en/wp-content/uploads/2022/04/goverment-communication.png)
Government communication guidelines
Download our brochure
Download our brochure to have more information on the use case:
We’re here for you
![dezzai](https://dezzai.com/en/wp-content/uploads/2021/10/dezzai_logo_naranja.png)
Subscribe and receive in your inbox the latest news, updates, and content of interest on artificial intelligence.
Join us
Use cases
Blog posts
Book a demo
Madrid office
We are certified by:
![SelloAENORISO27001_NEG SelloAENORISO27001_NEG](https://dezzai.com/en/wp-content/uploads/2022/07/SelloAENORISO27001_NEG.png)
![member member](https://dezzai.com/en/wp-content/uploads/2023/10/memberbadge.png)
![sello-iqnet IQNet](https://dezzai.com/en/wp-content/uploads/2023/09/sello-iqnet-300x300-1.jpg)