Understanding AI: Eye-Opening Stats Your Business Can’t Ignore

June 22nd 2023

understanding ai

AI is the buzzword of the year, but have you been wondering, “How exactly is Artificial Intelligence relevant to my industry?” You’re not alone. Many professionals grapple with understanding AI in today’s technology-driven world. 

Once a concept belonging to the realm of science fiction, AI has now moved to the epicenter of business strategies, catapulting sectors to previously unimagined heights of efficiency and innovation. Yet, the vast potential of AI remains untapped in many industries.

Whether you’re running a retail operation, overseeing a healthcare system, or navigating the complexities of finance, the AI revolution is knocking at your door. This post will uncover some truly eye-opening AI statistics, shedding light on how it’s reshaping businesses globally. So, if you’re not leveraging AI yet, it’s high time to consider it. After all, understanding AI today is not just an option – it’s an imperative for staying ahead in the rapidly evolving business landscape. Get ready to explore how AI can turn your business’s challenges into opportunities. You might be surprised at what you discover.

Artificial Intelligence with its profound learning and predictive capabilities, is rapidly altering the business landscape across sectors. Since 2013, global investments in AI have grown at a rate of approximately 48% per year, reflecting the increasing interest in AI applications. By 2025, the global AI market is projected to be worth nearly $60 billion, more than triple its value in 2019, indicating the growing adoption and trust in AI technologies.

AI and Business: An Unavoidable Confluence


AI tools are being used to develop content, facilitate customer conversations, and gather valuable insights, enabling businesses to stay competitive in the digital marketing landscape.

  • A recent industry study reveals that over 73% of businesses adopting AI believe it is critical to their business’ success in 2023 (Forbes).


  • 64% of brands use AI marketing tools to stay ahead of competitors. AI tools like ChatGPT, SEO copywriting assistants, and big data analytics tools have helped companies increase their revenue by up to 85% amidst economic challenges post-COVID pandemic (Think with Google).


  • The global market for the use of AI in retail was valued about at 4.84 billion U.S. dollars in 2021. This is estimated to grow continually, reaching 31.18 billion U.S. dollars by 2028 (Statista).




AI and Marketing: Targeting and Tracking


AI plays a significant role in delivering personalized marketing experiences to consumers. By analyzing customer behavior and preferences, AI tools can customize content and product recommendations, leading to higher engagement and conversion rates.


  • In 2021, the market for artificial intelligence in marketing was estimated at 15.84 billion U.S. dollars. It’s estimated that this will increase to over 107.5 billion by 2028 (Statista).


  • More than 80% of industry experts integrate some form of AI technology into their online marketing activities (Statista).


  • 95% of marketers who use generative AI for email creation rate it “effective”, with 54% rating it “very effective” (HubSpot).


  • 3 of 5 marketing professionals use AI to understand their customers better and deliver enhanced personalized experiences (Statista).




AI at Your Service: The Future of Customer Support


Customer service is a significant area where AI has been receiving substantial investment, particularly in natural language processing.

  • More than 59% of consumers rated their AI customer service interactions at least an eight out of 10. (Statista)


  • AI chatbots are becoming increasingly popular, as 71% of customers expect businesses to respond and communicate in real-time, 24/7 (Salesforce).


  • 67% of people expect to use messaging apps to talk to a business, which makes chatbots quite significant. (Chatbots Magazine)


  • 79% of customer service leaders plan to invest in more AI capabilities over the next two years. (Deloitte)



AI in Retail: The Future of Shopping


AI is revolutionizing the retail sector, aiding in demand forecasting, inventory management, and customer service.

  • AI spend in the retail industry is expected to reach $20.05 billion by 2026, with a compounded annual growth rate of 39% since 2019. (Juniper Research)


  • 73% of retailers planned to introduce AI to optimize their pricing. (Aiiot)


  • With machine learning, Amazon reduced its “click to ship” time to 15 minutes, a 225% decrease. (McKinsey)




AI in Healthcare: A New Era of Medicine


AI is expected to continue having a transformative impact on healthcare, with applications in areas such as medical imaging, drug discovery, and precision medicine.

  • It’s believed that AI applications can cut annual US healthcare costs by USD 150 billion in 2026. (PubMed)


  • AI in the healthcare market was worth around 11 billion U.S. dollars worldwide in 2021 and is projected to expand at a CAGR of 37.5% from 2023 to 2030. (Statista)


  • 83% of healthcare organizations have implemented an artificial intelligence strategy. More than half (56 percent) said that their response to COVID-19 has caused them to accelerate or expand their AI implementation strategies. (Optum)




AI in Finance: Smarter Banking and Investments


AI is being widely adopted in the finance industry, with applications such as fraud detection, credit scoring, and personalized financial services becoming increasingly prevalent.

  • Fraud detection and anti-money laundering are the top AI use cases in financial services, with over 87% of industry leaders adopting them. (Gitnux)


  • The potential cost savings for banks from AI applications are estimated at $447 billion by 2023. (Gitnux)


  • Insider Intelligence estimates both online and mobile banking adoption among US consumers will rise by 2024, reaching 72.8% and 58.1%, respectively.



AI in Manufacturing: Automating for Efficiency


In the manufacturing sector, AI assists in predictive maintenance, quality control, and supply chain management.

  • AI implementation in consumer packaged goods has led to a 20% reduction in forecast errors. (Forbes)


  • Markets and Markets estimates that by 2027, artificial intelligence in the manufacturing market will be worth USD 16.3 billion, increasing at a CAGR of 47.9% from 2022 to 2027.



The global marketing space is ready for the AI revolution. As artificial intelligence becomes more sophisticated and accessible, businesses, marketers, and SEOs are leveraging AI tools and strategies to stay ahead of the competition. By adopting AI technologies, companies can boost their marketing campaigns, reach the right customers, and achieve greater business success. As AI continues to penetrate various sectors, it’s clear that the businesses of the future will be those that can harness its power effectively. With every industry brimming with AI potential, the question is not ‘if’ but ‘when’ and ‘how’ to incorporate AI into your business strategy.

Interested in learning more about how AI can revolutionize your business? Stay tuned to our blog for more insights and updates on the exciting world of AI in business!

Ready to see what we can do for you?

In the right hands, artificial intelligence can take human performance to a hitherto unimaginable level. Are you ready for evolution?

WordPress Cookie Plugin by Real Cookie Banner