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10 Sneaky Ways to Beat Your Competitors Using Real-Time Social Data

Uncover 10 bold ways to beat competitors: spot emerging trends, capitalize on their customer complaints, hijack their campaigns, and find influencers they’re ignoring—all with real-time social data!

Is an AI Virtual Agent the Same as a Chatbot?

11 Dec, 24 | Blog, General AI

What sets AI virtual agents apart from chatbots? Let’s clear this up once and for all because, honestly, this confusion has gone on long enough.

How AI Customer Loyalty Strategies Are Shaking Up Retention Tactics (and Why You Should Care)

4 Dec, 24 | Blog, General AI

Here’s your guide to using AI-powered customer loyalty strategies to transform retention and make customers feel like they belong.

How to Master AI Adoption in Business: 5 Essential Steps

27 Nov, 24 | Blog, General AI

Unlock the transformative power of AI adoption for your business. Discover how to stay ahead of the competition and drive innovation.

How has AI Impacted Customer Experience in 2024

21 Nov, 24 | Blog, General AI

As 2024 winds down, one thing is clear: AI isn’t just giving customer experience a helping hand, it’s making a major dent in it, for the better.

Is Your Brand Really as Loved as You Think? AI-Powered Social Listening Has the Answers

8 Nov, 24 | Blog, Media & Marketing

Social listening could be the missing link in truly understanding the full picture of your brand’s reputation and health.

What is Generative AI in Simple Terms?

6 Nov, 24 | Blog, General AI

Curious about generative AI but feeling a bit lost? Uncover how this tech can supercharge your business in simple, no-jargon terms—game-changer insights ahead!

How Social Listening Helps You Navigate Fast-Changing Markets

29 Oct, 24 | Blog, Media & Marketing

Social listening equips your business with real-time insights on trends, customer sentiment, and competitor moves—keeping you agile and ahead in fast-changing markets.